Question and Answers

The following list presents answers to some of the most frequently asked questions:

1. Is granite a smooth surface like other solid surface materials?

Ans: Yes, The granite we use is 99.9 % free of holes, pits and fissures. The beauty exhibited in granite is the product of nature and nature produces various quality grades of granite. We only use first quality granite that is the most superior grade. Lesser quality grades of granite exhibit flaws, but your countertop will not be made from inferior grades.

2. What is the difference between 2 cm and 3 cm? What is the most appropriate thickness for the tops?

Ans: The 2 cm thick stone is approximately 3/4" thick. The 3 cm is approximately 1 ¼” thick, and can range from 1-3/16" to 1 5/16" thick. We recommend using the 3 cm granite for kitchen countertops for both aesthetic reasons and structural reasons.

3. What kind of edges are available for granite countertops?

Ans: We offer the eased edge, radius edge, demi bull nose, half and full bull nose, bevel and ogee edges. If you are interested in other edge profiles, we are pleased to discuss them with you.

4. Is my granite countertop backed by a warranty?

Ans: Yes: We seal all our granites with a 15 year sealer and provide a 15 year warranty. It will not be necassary for you to seal your granite. When you have a spill, use common sense by quickly wiping up the spill. If a spill is left overnight, especially if the liquid is grease, oil, coffee, or wine the granite may darken.

5. Why do I have to have seams in my countertop and what do they look like?

Ans: Slab size determines the need for seaming. One slab may not be large enough for the entire length of the countertop. The weight of the material may dictate that seams are inserted so that the structural integrity of the materials is not jeopardized. The cabinet structure, placement of the cook tops, or other cutouts may require seams. Don’t worry, our experienced installers will make your seam virtually invisible.

6. What influences pricing of a granite countertop?

Ans: There are several variables that affect the pricing of granite. The material is priced by the square foot and the prices are dependent on the product's availability and country of origin. Additional fabrication requirements, such as cook top or sink cutouts, edge detail, corner treatments, and other special requests add to the price.

7. How does granite compare to other solid surface countertops?

Ans: Granite is in every way superior to Man Made products. First, it is absolutely beautiful! Granite is one of the most durable, maintenance-free countertop materials available. Granite is a natural stone made of very hard igneous rock that is second only in hardness and compacted strength to diamonds. As a result of its geological composition, granite is stain, scratch, and burn resistant. It is easy to care for and can easily be sealed once a year. Granite is an investment that increases over time, retaining its original appearance long after initial installation. It is the best countertop to add value to your home. Other surfaces are useful but granite is a ROCK STAR!

8. Can I choose the granite slab that will be used for my countertop?

Ans: YES!

9. Can granite be used in food preparation areas?

Ans: Granite is an excellent product for use in kitchens and other food preparation areas. Under normal conditions it is stain, chip, scratch, and burn resistant. Unlike other countertop material, granite poses no health or sanitation problems. Because of its unparalleled beauty and classic look, granite is an excellent choice for vanities, wet bars, tub & fireplace surrounds.

10. Can you cut on granite?

Ans: Granite is an extremely tough, durable material and can be used as a cutting surface without fear of scratching the stone, although repeated cutting on granite may dull knives.

11. Can you set hot pans on granite?

Ans: Granite is ideal for kitchens because it will not burn and it will not be harmed by hot pans or open flames.

12. Does granite chip or scratch?

Ans: Granite is a very dense material and it is chip and scratch resistant.

13. Should granite be sealed?

Ans: We seal all our granites with a 15 year sealer and provide a 15 year warranty. It will not be necassary for you to seal your granite. When you have a spill, use common sense by quickly wiping up the spill. If a spill is left overnight, especially if the liquid is grease, oil, coffee, or wine the granite may darken.

14. Can granite be repaired?

Ans: While it is difficult to permanently repair granite, it is also very difficult to damage it. However, if some damage does occur, granite usually can be repaired by a mix of epoxy and ground-up chips of granite.

15. Can you remove our old countertop?

Ans. Yes, our installation crew can do this job.

16. Can you disconnect and reconnect the electric, gas and electric?

Ans. No. We are not licensed to do this work. Please refer to the “Teamwork” tab button.